VELOX | Adaptive Training Platform

1. Introduction

VELOX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our adaptive training platform and related services.

2. Information We Collect

2.1 Information You Provide

Account information (name, email address, password)
Profile information (experience level, training goals, availability)
Race calendar and goal times
Payment information (processed securely through our payment provider)

2.2 Information from Third-Party Services

When you connect third-party services, we collect data from those platforms:

Strava: Workout activities, including distance, duration, pace, heart rate, GPS data, and activity metadata
Whoop: Recovery scores, HRV, resting heart rate, sleep data, and strain metrics
Garmin Connect: Activity data, sleep metrics, recovery data, HRV, stress levels, and daily summaries

2.3 Automatically Collected Information

Device information (browser type, operating system)
Usage data (features accessed, time spent on platform)
Log data (IP address, access times, pages viewed)

3. How We Use Your Information

We use the collected information to:

Provide and maintain our adaptive training services
Generate personalized training plans based on your data and coach's philosophy
Analyze workout performance and provide training quality feedback
Adjust training recommendations based on recovery data
Facilitate communication between athletes and coaches
Process payments and manage subscriptions
Send service-related notifications and updates
Improve our platform and develop new features

4. Data Sharing and Disclosure

4.1 With Your Coach

Your training data, workout history, recovery metrics, and progress are shared with your assigned coach to enable effective coaching and training plan adjustments.

4.2 Service Providers

We may share information with third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, and analytics services.

4.3 AI Processing

Training data may be processed by AI systems to generate adaptive training recommendations. This processing is guided by your coach's philosophy settings and is used solely for improving your training experience.

4.4 Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Training history and workout data are retained to enable long-term progress tracking. You may request deletion of your data at any time by contacting us.

7. Your Rights and Choices

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Disconnect third-party services (Strava, Whoop, Garmin) at any time
Export your training data
Opt out of non-essential communications

8. Third-Party Integrations

Our platform integrates with Strava, Whoop, and Garmin Connect. When you connect these services, you are also subject to their respective privacy policies. We encourage you to review:

9. Children's Privacy

VELOX is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

VELOX Training

Email: privacy@veloxcoach.com